Servicio de reparación de neveras

Mucho ojo a las personas mayores, no reparan Samsung en garantía, te dicen que llames a un número de teléfono de cobro que comienza 807, no son servicio oficial, hacen lo fácil o te cobran por decirte que no merece la pena, el teléfono de Samsung central es: 911750015 Madrid. Llama para preguntar donde está su SAT oficial.

Em va penjar la trucada una srta sense contestar a la meva consulta.Vaig tornar a trucar i un sr. molt amablement em va atendre i em va informar correctament.

Excelente trabajo, rápido y económico

Pesimo servicio tecnico, no me contestan a los correos. Llamo por telefono y me dicen q se pondran en contacto conmigo en 24 horas y no me llama nadie. Vino un tecnico a casa hace mes y medio y nos dijo que pediria una pieza de recambio y que ya nos llamaria, y ya no he vuelto a saber nada. Tengo 3 meses la lavadora y no va bien desde el primer dia, no se que hacer para que me hagan caso.

Horrible service !First they hook you up by being super responsive, coming and assessing your appliance's problem the same day.They charge you 70€ for that and tell you they'll deduct that charge from the repair fees if you decide to go ahead with it.So, so far it seems like a great service, right, they came the same day to check on your problem. So logically you book the repair with them of course, fast appearing service and deduction of the initial fees. But then everything starts to go downhill.They do come and take your appliance a few days later. They tell you it will be fixed and returned a couple of days afterwards. And then start the cracks. They do not come as promised, days and days pass. They don't pick up the phone anymore when you call. I had wait about 2 and 1/2 weeks for them to bring back my appliance, and it seems they only responded when I threatened them to report them to the authorities for scam services.They didn't provide any proof that they had replaced the default part with a new original one. But at least the appliance was working.Until 2 months later when the same error code showed up again. After heavily insisting over the phone for several days they came and took out the default part. That was 2 and a half weeks ago. Since then, they told me already 5 times that they will come and change de part with the new one. You have to block your schedule and be there every time or get someone to stay at your house awaiting for them. Then they simply don't show up. They don't inform you, they don't re-schedule, they don't apologize. So I'm still left hanging with no info, no response, no service.I've very rarely experienced such a low and poor service. I strongly advice not to deal with that type of un-professionalism and lack of basic respect for people's time organization.

Me he sentido estafada por este señor,me sugiere cambiar el bombo de la lavadora ,no funciona,me cambia 2 veces el motor,a la espera 4 meses no contesta,ni responde mensajes, la secadora solo funcionó una vez...pagado 220 bombo,60 desplazamiento,60 motor y 60 secadora...iré a consumo....Jaime,las personas no actúan así....

Muy amables, atendiéndome por teléfono

Muy eficaces

Nos indicaron el precio del servicio a un consumidor final sin IVA

Servicio técnico lamentable, me dicen que el precio es de 30 euros por la visita y después de ensuciar toda la cocina me cobra 60 euros por hacer un informe que luego no me ha enviado.