Lavatur Baleares

Dear LavaTur,I live in one of the apartments where your company has washing machines. And its says the price contains the washing powder and softener. So we don't have to use ours.I have a question. Una pregunta:How often does your company service the washing machines and check the liquids? How do you know the washing powder is already empty and you have to refill it?Port'd Alcúdia - Siesta 2The receptionist doesn't know it that's why I ask You.The clothes are washed by water, but it hasn't had any good smell. So the powder and the softener is empty.It is 4 euros to the nothing.Please check it as soon as you can!!